Consumer Experience Management Platform

360° innovation to grow your business

Welcome to the world’s first SaaS experience platform for Communications Service Providers (CSPs). This cloud-based, hardware-agnostic solution enables the rapid delivery of new services at a massive scale.

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Operational solutions

Dynamic data & monitoring tools


Enhance your service with new levels of network visibility & efficiency.

About Haystack


Market analytics & automation to strategically guide your business.

About Harvest

The OpenSync advantage

  1. 1

    Extends the life of hardware by deploying new services through the cloud.

  2. 2

    Compatible with all major chipset vendors and Consumer Premises Equipment vendors.

  3. 3

    Fast deployment of new services to delight customers and increase revenue.

OpenSync is a silicon-to-cloud, open-source framework that benefits CSPs by removing dependency from Original Design Manufacturers.

Partner with Innovo - Plume’s preferred vendor for OpenSync integration and certification services.

Trusted by 350 CSPs and over 43 million homes worldwide

J Com
Liberty Global
Atlantic Broadband
I3 Broadband
NOS Portugal

Think about our Platform as a single, integrated solution with our services working together seamlessly. Your subscribers will enjoy self-optimizing WiFi, cyber-security, access controls, and more. CSPs get back-end applications for unprecedented visibility and support. Plume can be deployed with our SuperPods or across a wide variety of hardware options via OpenSync.

It's time to win on experience

Boost customer satisfaction, lower costs, release new services at scale, and increase subscriber value by up to 70%.*


Adaptive WiFi uses AI to automatically optimize signals for faster, stronger connections and prevent issues before they happen.


See what’s really happening with your network. Our cloud-based system gives your service and support teams advanced topographic visibility.


Upgrade your subscribers' peace of mind. Our always-on security features help Providers stay a step ahead of the latest cyber-threats.


Our user-friendly apps empower subscribers to control, customize, and manage access to their networks with intuitive interfaces.

*TCO infographic
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Plume was built to build your business

Put the speed and scale of our Platform to work for your bottom line today.

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The smart home revolution is accelerating

CSPs can’t wait to evolve their approach. Discover how to exceed subscribers' expectations with our exclusive strategy guide.

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